Engaging and Motivating Difficult Clients Engaging and Motivating Difficult Clients

This CD will help your team improve their clients' level of readiness for change.

More Information | $30.00
Five Fundamentals of ‘Real Conversation’® - An introduction to ‘Saying what needs to be said!’ Five Fundamentals of ‘Real Conversation’® - An introduction to ‘Saying what needs to be said!’

On this Audio-CD, in her highly pragmatic and humorous style, Alison Williams shares strategies and skills.

More Information | $24.99
How to Deal with Angry and Demanding People CD How to Deal with Angry and Demanding People CD

This CD will help your team learn three easy steps to de-fuse strong emotions in others.

More Information | $30.00
Real Conversations® to build Profitable Relationships Real Conversations® to build Profitable Relationships

On this audio CD, Alison Williams gives tried and tested practical tips to help you clarify the issues in your relationships.

More Information | $24.99